CFPB to seek more input from public on big-tech firms’ policies, practices

More input from the public on large technology firms’ use and policies surrounding the huge amounts of consumer data they hold will be accepted by the Consumer Financial Protection Bureau (CFPB) for 30 days following publication of a notice in the Federal Register, the agency said Monday.

The bureau, in Monday’s announcement, pointed to the orders it issued last October to six large technology and peer-to-peer platforms that operate payment services (Amazon, Apple, Facebook, Google, PayPal and Square). Those orders sought information about the firms’ business practices, including their data collection and use; their policies for removing individuals or businesses from their platforms; and their policies and practices for adhering to key consumer protections like addressing disputes and errors.

The bureau said Monday it will reopen the public comment period for 30 days and add additional questions.

CFPB seeks further public input on big tech payment platforms