Latest developments from the CFPB (Consumer Financial Protection Bureau), regulator of consumer protection actions among financial institutions and other organizations.

Some mortgage servicers more helpful than others during pandemic, data shows; CFPB plans follow-up with ‘outliers’
Information received from 16 large mortgage servicers this spring to identify areas of risk in servicers’ COVID-19 pandemic response suggests some delinquent borrowers aren’t getting the help they are due, the federal consumer financial protection […]