Series of ‘listening sessions’ will focus on supervisory appeals, dispute resolutions

Supervisory appeals and dispute resolutions are the subjects of eight “listening sessions” for bankers and others to provide their recommendations about those processes in a series that begins early next month and runs through the first week of December, the federal insurer of bank deposits said Tuesday.

In a “financial institution letter” (FIL), the Federal Deposit Insurance Corp. (FDIC) said the sessions are part of what Board Chairman Jelena McWilliams calls the “Trust through Transparency” initiative. Bankers and others attending the sessions will be asked to provide suggestions about information the agency could publish on the topics, the FDIC said. Those include:

  • opportunities to resolve disagreements at the examiner, field office, and regional office levels;
  • perceived barriers to or concerns about resolving disagreements;
  • timeframes and procedures for pursuing reviews and appeals under the FDIC’s Appeals of Material Supervisory Determinations: Guidelines & Decisions;
  • the role of the FDIC’s Office of the Ombudsman in assisting in resolving disagreements;
  • information publicly available on appeals and examination disagreements.

The agency said comments from each session will be summarized without specific attribution.

The FDIC said dates and locations for the listening sessions are:

  • Oct. 16: Kansas City, Mo. (1100 Walnut Street, Kansas City, Mo. 64106)
  • Oct. 22: Memphis, Tenn. (5795 Poplar Avenue, Memphis, Tenn. 38119)
  • Oct. 24: Braintree, Mass. (15 Braintree Hill Office Park, Braintree, Mass. 02184)
  • Nov. 7: Dallas, Texas (1601 Bryan Street, Dallas, Texas 75201)
  • Nov. 13: New York City (350 Fifth Avenue, New York, N.Y. 10118)
  • Nov. 21: San Francisco (25 Jessie Street at Ecker Square, San Francisco, Calif. 94105)
  • Dec. 3: Chicago (300 South Riverside Plaza, Chicago, Ill. 60606)

The agency said the sessions will be facilitated by representatives from its offices of the ombudsman and communications.

FIL-52-2019: Listening Sessions on Supervisory Appeals and Dispute Resolution Processes