consumer complaint reporting – Regulatory Report

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[ June 9, 2023 ] ‘Trust in banking’ will be focus of new public survey proposed by national bank regulator OCC
[ June 8, 2023 ] Bureau orders medical debt collector Phoenix to pay $1.675 million penalty plus consumer redress CFPB
[ June 8, 2023 ] Credit union loans grow, but so do ‘warning signs’ among other key indicators in first quarter NCUA
[ June 8, 2023 ] OCC’s mutual savings association panel meets June 27 OCC
[ June 8, 2023 ] Joint proposal would offer guidance on reconsiderations of value (ROVs) in real estate appraisals CFPB

‘Consumer complaint reporting process’ generates at least 23,200 letters in response to RFI

June 5, 2018 0

At least 23,200 letters commenting on consumer complaint reporting practices of the federal consumer financial protection agency had been recorded received as of midnight Monday, the deadline for comments set by the agency. The receipt […]

Comments to consumer bureau pass 87,000 on its 12 RFIs; supervision, consumer complaint reporting programs lead

May 30, 2018 0

Comments received by the federal consumer financial protection agency on its 12 “requests for information” (RFIs) have jumped to more than 87,000 counted so far – about eightfold the number in hand just two weeks […]

Bureau orders medical debt collector Phoenix to pay $1.675 million penalty plus consumer redress

June 8, 2023 0

A medical debt collector that in “at least thousands of times” continued efforts to collect on debt that was not substantiated after a consumer disputed the debt’s validity must pay redress plus a $1.675 million civil money penalty under an [...]
Credit union loans grow, but so do ‘warning signs’ among other key indicators in first quarter

June 8, 2023 0

Credit unions saw healthy growth in loans during the year’s first quarter, but other performance indicators – including net income, provision for loan losses, and delinquencies – showed some warning signs, according to numbers released Thursday by their federal regulator. [...]
OCC’s mutual savings association panel meets June 27

June 8, 2023 0

Topics of interest to the mutual savings association industry will be discussed publicly during a June 27 advisory committee meeting at the Office of the Comptroller of the Currency (OCC). The OCC’s Mutual Savings Association Advisory Committee (MSAAC), hosted in [...]
Joint proposal would offer guidance on reconsiderations of value (ROVs) in real estate appraisals

June 8, 2023 0

Reconsiderations of value (ROVs) for residential real estate valuations that allow consumers to provide financial institutions with information that may not have been considered during an appraisal, or if deficiencies are identified in the original appraisal, are offered in new [...]
Data collections surpass 500 in latest compilation from federal financial research agency

June 8, 2023 0

More than 500 data collections from federal financial institution regulators are included in the latest catalog compiled by the Treasury’s agency for researching financial information. The Office of Financial Research (OFR) said its 2023 Interagency Data Inventory (IDI), updated annually, [...]