The agency charged with consumer financial protection handled approximately 20,600 complaints related to private or federal student loans from Sept. 1, 2017, through Aug. 31, 2019, according to the first student loan ombudsman annual report […]
Some consumers expressed concern over the federal consumer financial protection agency’s practice of forwarding complaints received from other federal financial regulatory agencies on to the companies being complained about – something the agency indicated was […]
A new, online information and support center where consumers can check the status of inquiries or complaints they have made against a federally insured bank or thrift was unveiled Monday by the Federal Deposit Insurance Corp. […]
Complaints about credit or consumer reporting made up nearly one-third (31%) of the 320,000 grievances received 2017 by the federal consumer financial protection agency, the most of one category received, according to a report from […]
Attempts to collect on a debt that has already been paid is the source of the most common complaint about collections, according to the CFPB’s latest monthly complaint snapshot released Dec. 27. According to the […]
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