Feedback sought on ‘virtual process’ of exams in updated after-action survey

Additional feedback on the virtual aspects of examinations is sought on an updated post-examination survey issued by the ombudsman for the federal insurer of bank deposits, the agency said Thursday.

The survey update, conducted by the Federal Deposit Insurance Corp.’s (FDIC) Office of the Ombudsman which also administers the agency’s post-examination evaluations, was announced in a financial institution letter (FIL).

The ombudsman, which the agency said is independent of the supervisory process, said the updated survey and the transmission process for the FDIC’s risk management and compliance and/or CRA examinations would be effective Jan. 1.

The surveys will be sent to the executive officers of each bank, the agency said. The agency also plans to send reminders about the survey, likely intended to improve responses.

Other topics covered by the survey include views on the pre-exam process, examiners, the exam process itself, and the examination report.

FDIC Office of the Ombudsman Updates Post-Examination Surveys