GAO says CFPB has updated, published its policy for posting public comments, ID info

The Consumer Financial Protection Bureau (CFPB) has implemented a recommendation made by the Government Accountability Office (GAO) last year for more clearly communicating its policy for posting public comments, according to a report released Thursday by the congressional watchdog.

Specifically, the bureau was asked to finalize its draft policy for posting comments and their identity information, particularly for duplicate comments, and clearly communicate it to the public on its website.

The GAO looked at the practices of 10 federal agencies and departments and made recommendations last June.

“We recommended in our June 2019 report that five of the selected agencies establish a policy for posting comments, and that eight selected agencies take action to more clearly communicate their policies for posting comments, particularly with regard to identity information and duplicate comments,” the GAO stated. “These agencies generally agreed with our recommendations and identified actions they planned to take in response, such as developing policies for posting duplicate comments and communicating those in various ways to public users. Since issuing our June 2019 report, all of the agencies to which we made recommendations have provided us with additional updates.”

The CFPB and the Securities and Exchange Commission (SEC), the two financial sector-related agencies included in the group of 10, reportedly executed the recommendations by the GAO.

GAO report

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