NCUA consolidates five regional offices into three under restructuring

A consolidation from five to three regional offices is now complete for the nation’s federal credit union regulator in the latest phase of an agency-wide restructuring that began in 2017, the agency said in a release Monday.

The National Credit Union Administration (NCUA) has closed its Albany, N.Y., and Atlanta, Ga., offices and consolidated its regional operations across the three remaining offices, effective Jan. 7. It completed reorganization of its headquarters operations in 2018, it said.

The three realigned regions are:

Eastern Region
Regional Director Jane Walters
1900 Duke Street
Suite 300 703-519-4600
Alexandria, Virginia 22314

This regional office covers Connecticut, Delaware, the District of Columbia, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia.

Southern Region
Regional Director Keith Morton
4807 Spicewood Springs Road
Suite 5200 512-342-5600
Austin, Texas 78759-8490

This office covers Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, Puerto Rico, South Carolina, Tennessee, Texas, and the U.S. Virgin Islands.

Western Region
Regional Director Cherie Freed
1230 West Washington Street
Suite 301 602-302-6000
Tempe, Arizona 85281

This office covers Alaska, Arizona, California, Colorado, Guam, Hawaii, Idaho, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wisconsin, and Wyoming.

NCUA says its Asset Management and Assistance Center (AMAC), also headed by Morton, realigned its servicing business model and moved to a financial supervisory structure as part of the reorganization. The AMAC is located at 4807 Spicewood Springs Road, Suite 5100, Austin, Texas 78759-8490. Its email address is, and the telephone number is 512-231-7900.