OCC names Maureen Whalen deputy comptroller for external governance and the ombudsman office

The Office of the Comptroller of the Currency (OCC) on Thursday announced the appointment of Maureen Whalen as Deputy Comptroller for External Governance and the Ombudsman Office, effective June 10.

In her new role, Whalen will serve as an expert advisor to Larry Hattix, Senior Deputy Comptroller for Enterprise Governance and Ombudsman, for all complaints operations (OCC Customer Assistance Group), the national appeals program, and Office of Inspector General/General Accountability Office (OIG/GAO) activities. She also will manage the OCC Whistleblower process and bank examination questionnaire process.

Whalen most recently served as Associate Deputy Comptroller in the OCC’s Northeastern District Office in New York City. She first joined the OCC in 1993 as an Associate National Bank Examiner, earned her [National Bank Examiner] commission in 1998 and earned her cross-credential (qualified to lead exams of national banks and federal savings associations) in 2014. She holds a bachelor’s degree in finance from Western Michigan University.

OCC announcement