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What's up
  • [ December 3, 2025 ] OCC names former federal prosecutor as deputy chief counsel; will advise on legal, policy, administration OCC
  • [ December 3, 2025 ] Misuse of confidential debit card information leads to Ohio banker’s prohibition The Fed
  • [ December 2, 2025 ] Bureau’s consumer advisory group to meet on fair lending/debanking CFPB
  • [ December 2, 2025 ] NCUA OIG report: 6 credit union failures cost NCUSIF $18.4 million; 2 due to fraud NCUA
  • [ December 1, 2025 ] Considering House report on crypto ‘debanking,’ agency vows to keep investigating big banks OCC
HomeTelemarketing Sales Rule

Telemarketing Sales Rule

CFPB

CFPB, 7 state AGs sue firm that allegedly collected more than $100 million from consumers in illegal, up-front fees for debt relief services

January 19, 2024 0

A firm called Strategic Financial Solutions (SFS), its shell companies and two key architects of a scheme that amassed the firms allegedly more than $100 million in illegal advance fees from consumers are being sued […]

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CFPB

Software firm faces lawsuit for allegedly helping credit repair companies charge illegal fees

September 20, 2021 0

A California-based software company that helps credit repair businesses allegedly charge illegal fees now faces a lawsuit from the federal consumer financial protection agency for harming consumers and violating federal telemarketing sales rules, the agency […]

CFPB

CFPB seeks $5.4 million in consumer redress, $1 fine from MA debt settlement firm

May 17, 2021 0

A debt collection firm in Massachusetts would be required to pay $5.4 million in consumer redress and a $1 civil money penalty under a settlement proposed Monday by the Consumer Financial Protection Bureau (CFPB). The […]

CFPB

Debt settlement firm said to have steered customers to affiliates would pay $1.4 million under proposed deal with CFPB

April 13, 2021 0

A California-based, online debt settlement company would pay $646,000 in redress to consumers and a $750,000 civil money penalty related to allegations the firm violated the Consumer Financial Protection Act and the Telemarketing Sales Rule […]

CFPB

Bureau files against debt-relief and debt-settlement firms, owner; alleges illegal advance fees, deceptive tactics

November 6, 2020 0

A complaint against a debt-relief firm, debt-settlement firm, and the owner of both was filed Thursday by the Consumer Financial Protection Bureau (CFPB), which alleges one of the firms and the owner charged illegal advance […]

CFPB

Consumer bureau sues Monster Loans, student loan debt-relief operators over fair credit reporting violations, illegal fees

January 9, 2020 0

Several firms and individuals involved in offering student loan debt-relief services were sued Thursday by the Consumer Financial Protection Bureau (CFPB), which claims the parties illegally obtained consumer reports, charged at least $15 million in […]

Today

  • OCC names former federal prosecutor as deputy chief counsel; will advise on legal, policy, administration

    December 3, 2025 0
    Advice to senior national bank regulator officials on significant legal, policy and administrative matters affecting the federal banking system will be among the duties of Brian P. Hudak, named new deputy chief counsel of the agency, it said Wednesday. The [...]
  • Misuse of confidential debit card information leads to Ohio banker’s prohibition

    December 3, 2025 0
    A former Ohio banker has consented to her prohibition from serving in a financial institution in the future after allegedly obtaining confidential customer information, including debit card information, the Federal Reserve said Wednesday. The Fed said Tahjanae Richardson, a former [...]
  • Bureau’s consumer advisory group to meet on fair lending/debanking

    December 2, 2025 0
    The Dec. 10 afternoon meeting of the Consumer Financial Protection Bureau’s (CFPB) Consumer Advisory Board (CAB) will be preceded that morning with one addressing fair lending/debanking, according to a notice on the agency’s website. The CAB is scheduled to meet [...]
  • NCUA OIG report: 6 credit union failures cost NCUSIF $18.4 million; 2 due to fraud

    December 2, 2025 0
    Total losses to credit unions’ federal share insurance fund due to credit union failures amounted to about $18.4 million from April through September, according to a recent inspector general semiannual report supplied to Congress. The National Credit Union Administration (NCUA) [...]
  • No changes for ‘26 assessment rates at OCC, continuing decrease made in fall

    December 1, 2025 0
    No changes for assessment rates are on tap for 2026 by the national bank regulator, which will continue the reduced rate adopted in September, the agency said Monday. The Office of the Comptroller of the Currency (OCC) said the new [...]
  • Agencies, in effort to streamline call reports, look for sources of ‘reporting burden’

    December 1, 2025 0
    Sources of regulatory reporting burden for banks that file call reports are being sought by the federal banking agencies, they said in joint communications Monday, in an effort aimed at streamlining the quarterly reports. “This request for information (RFI) offers [...]
  • 8 banks ‘outstanding,’ 24 ‘satisfactory’ in OCC’s latest CRA ratings list

    December 1, 2025 0
    Eight banks deemed “outstanding” and 24 “satisfactory” for their performance under the anti-redlining Community Reinvestment Act (CRA) make up the list of institutions whose ratings became public in November, the Office of the Comptroller of the Currency (OCC) said Monday. [...]

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