customer service – Regulatory Report

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[ May 11, 2026 ] One alert offers ‘red flag’ examples of Iranian group’s efforts to launder money, another warns against human trafficking at World Cup Other
[ May 8, 2026 ] NCUA says proposal would help ‘streamline’ share insurance rules NCUA
[ May 8, 2026 ] OCC lists one crime – for disclosure of non-public information – in report on ‘overcriminalization’ of federal regulation OCC
[ May 7, 2026 ] New AI products on market present possible risks, benefits, agency advises in latest ‘Risk Perspective’ OCC
[ May 7, 2026 ] Regulator takes control of Jackson, Miss., credit union citing ‘unsafe, unsound practices’ NCUA

CFPB extends customer service RFI comment period to Aug. 22

July 19, 2022 0

A thirty-day extension to the comment period for the federal consumer financial protection agency’s request for information (RFI) focusing on how banks and credit unions with more than $10 billion in assets respond to consumer […]

Big banks, credit unions, to be under microscope for how they provide access to customer service

June 14, 2022 0

How customers and members of big banks and credit unions may assert their rights to better customer service is the stated aim of an initiative announced Tuesday by the federal consumer financial protection agency, the […]

One alert offers ‘red flag’ examples of Iranian group’s efforts to launder money, another warns against human trafficking at World Cup

May 11, 2026 0

Assisting banks to identify and stop money laundering in support of Iran’s Islamic Revolutionary Guard Corps (IRGC) is the aim of an alert issued Monday by the Treasury’s top financial crimes unit. The same unit, later in the day, issued [...]
NCUA says proposal would help ‘streamline’ share insurance rules

May 8, 2026 0

The federal credit union regulator is proposing to eliminate some and transfer other provisions of its federal share insurance rules affecting federal and federally insured, state-chartered credit unions (FISCUs) that, in most cases, the agency says serve as cross references. [...]
OCC lists one crime – for disclosure of non-public information – in report on ‘overcriminalization’ of federal regulation

May 8, 2026 0

One crime is outlined by the national bank regulator to comply with an executive order demanding federal agencies reduce “overcriminalization” of their rules, in a report issued Friday. In compliance with Executive Order (EO) 14294, issued May 9, 2025 (and [...]