customer service – Regulatory Report

What's up

[ March 6, 2026 ] Credit union assets close 2025 at $2.43 trillion, loans at $1.72 trillion; net interest margin up NCUA
[ March 5, 2026 ] Tokenized security should receive same capital treatment as non-tokenized form, agencies clarify FDIC
[ March 5, 2026 ] Fed drops 2018 Wells Fargo enforcement order, asserting that bank ‘met all required conditions’ The Fed
[ March 5, 2026 ] 5 banks rated ‘outstanding,’ 2 ‘needs to improve’ for CRA compliance, FDIC reports FDIC
[ March 4, 2026 ] Economic activity up slightly, but more areas report declines; consumer spending ‘dampened by uncertainty’ The Fed

CFPB extends customer service RFI comment period to Aug. 22

July 19, 2022 0

A thirty-day extension to the comment period for the federal consumer financial protection agency’s request for information (RFI) focusing on how banks and credit unions with more than $10 billion in assets respond to consumer […]

Big banks, credit unions, to be under microscope for how they provide access to customer service

June 14, 2022 0

How customers and members of big banks and credit unions may assert their rights to better customer service is the stated aim of an initiative announced Tuesday by the federal consumer financial protection agency, the […]

Tokenized security should receive same capital treatment as non-tokenized form, agencies clarify

March 5, 2026 0

An eligible tokenized security should generally receive the same capital treatment as the non-tokenized form of the security under the capital rule under answers to frequently asked questions (FAQs) issued by the federal banking regulators Thursday. The agency said the [...]
Fed drops 2018 Wells Fargo enforcement order, asserting that bank ‘met all required conditions’

March 5, 2026 0

Wells Fargo is relieved of the remainder of a 2018 enforcement order from the Federal Reserve that, among other things, limited the bank’s growth and mandated removal of some of its board members, the agency said Thursday. In a release, [...]
5 banks rated ‘outstanding,’ 2 ‘needs to improve’ for CRA compliance, FDIC reports

March 5, 2026 0

The 59 banks that received their evaluation ratings under the anti-redlining Community Reinvestment Act (CRA) in December included five that were rated “outstanding” and two “needs to improve,” according to information released Thursday by the Federal Deposit Insurance Corp. (FDIC). [...]
Economic activity up slightly, but more areas report declines; consumer spending ‘dampened by uncertainty’

March 4, 2026 0

While economic activity increased slightly in seven of 12 Federal Reserve Districts in the last month, it fell or was flat in the remaining five – up from four in the previous reporting period, the agency said Wednesday. In its [...]