customer service – Regulatory Report

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[ March 13, 2026 ] Proposed capital rules to be considered by FDIC Board at meeting next week FDIC
[ March 10, 2026 ] UPDATED: NCUA targets record retention, catastrophic act reg in latest deregulation round NCUA
[ March 6, 2026 ] Credit union assets close 2025 at $2.43 trillion, loans at $1.72 trillion; net interest margin up NCUA
[ March 5, 2026 ] Tokenized security should receive same capital treatment as non-tokenized form, agencies clarify FDIC
[ March 5, 2026 ] Fed drops 2018 Wells Fargo enforcement order, asserting that bank ‘met all required conditions’ The Fed

CFPB extends customer service RFI comment period to Aug. 22

July 19, 2022 0

A thirty-day extension to the comment period for the federal consumer financial protection agency’s request for information (RFI) focusing on how banks and credit unions with more than $10 billion in assets respond to consumer […]

Big banks, credit unions, to be under microscope for how they provide access to customer service

June 14, 2022 0

How customers and members of big banks and credit unions may assert their rights to better customer service is the stated aim of an initiative announced Tuesday by the federal consumer financial protection agency, the […]

Proposed capital rules to be considered by FDIC Board at meeting next week

March 13, 2026 0

Proposed capital rules are on the agenda for the board of the federal bank deposit insurance agency, with a meeting set for Thursday (March 19), the agency said Friday. The Federal Deposit Insurance Corp. (FDIC) said its board would consider [...]
UPDATED: NCUA targets record retention, catastrophic act reg in latest deregulation round

March 10, 2026 0

Credit unions’ federal regulator is proposing to remove the guidance portions of its regulation on record retention and catastrophic act preparedness, clarify the regulation, and update its definitions, according to a Federal Register notice that provides a May 11 public [...]
Credit union assets close 2025 at $2.43 trillion, loans at $1.72 trillion; net interest margin up

March 6, 2026 0

Federally insured credit unions (FICUs) grew total assets to $2.43 trillion in 2025, up $126 billion, or 5.4%, from calendar 2024, the National Credit Union Administration said in fourth-quarter data released Friday. The data show that FICUs’ net income totaled [...]