Tips for improving coordination between credit unions and their federal examiners to boost efficiency are contained on a new website launched Wednesday, the credit union regulator said.
The National Credit Union Administration (NCUA) said it introduced the web page in response to credit union post-exam survey feedback. The agency said the comments “raised concerns about examiners sending duplicate requests for documents that were already provided.”
The agency said the webpage explains how an NCUA examiner-in-charge “can promote a well-organized and effective examination during the exam notification and document request process.” It said the site also includes tips for credit unions to consider when naming and organizing requested files based on the secure method they use to provide the documents.
“The NCUA encourages credit unions to continue to provide feedback through the post exam survey. All feedback is reviewed and considered when determining if changes need to be made to the credit union examination process,” NCUA said.
The NCUA Launches Webpage Providing Tips for the Examination Document Request Process
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